Careers
Key Role
- Develop event directives, policies and new documents as required.
- Assist the Reporting Officer with managing administrative matters.
- Work closely with different departments of SBA for the successful delivery of processes.
- Any other duties assigned by the Reporting Officer.
SBA Sanctioned Events
- Assist in the bidding process for event allocations.
- To manage SBA Sanction Event Organisers (EO) and ensure they adhere to SBA’s Sanction Events Handbook when executing the event.
- To assist and provide support for SBA Sanctioned Events (i.e. checking of prospectus, seeding report, etc).
- Ensure EO submit the post-event report and evaluates their KPI for awarding of event grants.
- Updating of SBA’s Event Calendar on the SBA website.
National Open Championships (NOC)
- To manage and assist with the organisation of NOC that includes, but is not limited to, venue set up, equipment from sponsors (i.e., shuttlecock), publication of prospectus and other logistics and operations to ensure a successful event.
- Coordinate with the Referee and Deputy Referee on the competition requirements.
- Work with the marketing team for stakeholders’ management. i.e., sponsors and SBA Board Members.
International Badminton Events in Singapore (i.e., Singapore Badminton Open and Singapore International Challenge)
- To coordinate with BWF, BAC, Appointed Referee Team and any other key stakeholders to manage entries, accreditations of players and other competition-related matters.
- To assist RO with, but not limited to, event setup, logistics arrangement, event experience for spectators, ticketing strategies, merchandise plan, and any other event ideas/operations that can boost the event branding as the host country.
Technical Officials (TO)
- To manage the existing database of Referees, Umpires and Line Judges locally.
- Assist in preparing a development pathway to upgrade the existing pool of TO.
- To manage courses for technical officials (Referee, Umpire and Line Judges).
- Manage recruitment and selection of TO for SBA Sanctioned Events, NOC and International Badminton Events in Singapore.
- Coordinate with BWF/BAC/Member Associations on nomination of umpires for exchange programme or overseas officiating duties.
- Coordinate with BWF and BAC to arrange Referee and/or Umpire courses for our national referees/umpires to obtain certification as International Referees/Umpires.
- Handle administrative matters and update data relating to technical officials.
SBA Tournament Software
- To manage the SBA Tournament Software database, such as ranking updates and players’ profiles.
- To maintain the National Ranking System.
Location: Singapore Badminton Stadium (100/102 Guillemard Road)
Job Type: Part-time 7:30 pm to 11:30 pm
Work Arrangement: On-site, with flexibility to work evenings, weekends and public holidays.
The Customer Service Officer (CSO) supports the daily operations of KFF Badminton Arena by handling court bookings, responding to enquiries, and helping to maintain a smooth and enjoyable experience for all users. This role is customer-facing and operational.
1. Reporting Structure
- Reports to the Business Development Manager and carries out all roles & responsibilities in consultation with the reporting officer.
2. Customer Interaction
- Serve as the first point of contact for all enquiries via phone, WhatsApp, email, or walk-ins
- Provide clear, accurate information to players and guests
- Handle basic customer feedback or direct it to the appropriate team
3. Bookings & Court Usage
- Assist with making, modifying, and checking online or walk-in bookings
- Ensuring prompt payment for the offline bookings
- Monitor court usage to ensure customers play only within their booked slots
- Politely remind players if their booking has ended or if they are using the court without a booking
4. Facilities Support
- Keep the customer service counter and the surrounding area neat and presentable
- Report any facility or equipment issues to the relevant personnel
- Ensure customers follow basic venue protocols and safety guidelines
- Assist with the opening or closing of the badminton halls
5. Administrative Tasks
- Update booking or usage records as needed
- Support basic reporting (e.g. booking trends, customer feedback)
- Assist with events, tournaments, or ad hoc coordination when required
6. Other Duties
- As and when assigned by the reporting officer or the Chief Executive Officer.
Requirements:
- At least 1 year of relevant experience
- Excellent communication and interpersonal skills
- Willing to work evening hours, including weekends and public holidays
- Proficient in the general use of MS Office
- Friendly, organised, reliable, and a team player
We are seeking a suitable candidate to fill the full-time position of Badminton Junior Performance Head Coach to prepare our developmental student-athletes for national team representation at international competitions and the Major Games (Southeast Asian Games, Commonwealth Games, Asian Games, World Championships, and Olympic Games).
The appointed Youth Head Coach will be responsible for planning, implementing, and evaluating training and competition plans for student-athletes aimed at achieving high performance in sports, based on long-term athlete development principles. This will include student-athletes in SBA’s National Youth setup, i.e., the Junior Performance Programme (JPP). The appointed Head Coach will prepare quarterly reports on the overall performance and progress of the various teams. Additionally, the appointed Head Coach will conduct regular reviews with each national youth shuttler to discuss their performance progress and goals. He/She will work with the Singapore Sports School’s (SSP) General Manager, SBA Head of Performance and Pathway, SBA National Training Squad coaches, fellow coaches, school staff, and external stakeholders to achieve the sporting goals and holistic development of the student-athletes.
The appointed Head Coach will ensure that the plans utilise all available resources, including relevant support services (sport science, medicine, and conditioning), and travel to relevant domestic and international tournaments as required.
The Head Coach will also work with the Junior Performance Director and SSP General Manager to recruit suitable student-athletes to JPP, mentor the JPP coaching team, and establish good relationships with stakeholders, such as SBA’s High-Performance Team. The candidate for Head Coach must have strong leadership and experience in leading and mentoring a team of coaches.
Reporting Structure:
Jointly to the Junior Performance Director (Singapore Badminton Association) and Assistant Director (Singapore Sports School), or a person assigned by the aforementioned people, to carry out all roles & responsibilities in consultation with the reporting personnel.
Main roles and responsibilities:
- Student-Athlete Recruitment and Development
- Establish, implement, and evaluate the annual training and competition plans for student-athletes (ages 12-17 years old) in the Junior Performance Programme (JPP) to achieve high performance in sports, based on long-term athlete development principles.
- Establish and guide your team of coaches in implementing effective monitoring and assessment strategies and tools to evaluate the performance progression of all student-athletes under your charge, including the utilisation of data analytics and sports science in the training program.
- Work with the Junior Performance Director, SSP General Manager, and your team of coaches in talent identification and selection of aspiring national shuttlers.
- Work with HPSI to test and integrate sports science into training and specific programmes.
- Work with coaches from Regional Training Centres to develop and recruit talent into JPP.
- Cultivate a conducive environment within JPP to inculcate values and socio-emotional competencies for all-rounded development of student-athletes to become learned champions with character.
- Build a strong culture of trust and support among the coaches and student-athletes
- Lead the student-athletes in local and international competitions as required.
Effective Communication and Partnerships
- Lead and mentor the team of coaches
- Work closely with the SSP General Manager, SBA’s Head Performance and Pathway, SBA’s National Training Squad coaches, and HPSI staff.
- Establish good relationships with stakeholders such as the SBA’s High-Performance Team.
- Demonstrate empathy in the management of student-athletes while collaborating with relevant stakeholders.
- Ensure regular communication with stakeholders such as teachers, mentors, boarding colleagues and parents to ensure holistic development and management of student-athletes
Values Inculcation & Athlete Character Development
- Promote and instil core values such as discipline, resilience, teamwork, and sportsmanship
- Foster a positive and respectful team culture that supports holistic athlete development
Competencies:
- At least 10 years of experience in competitive coaching with elite and developmental youth athletes.
- Able to lead, mentor and develop coaches to increase their capabilities and deliver a higher standard of coaching.
- Able to work as part of a team while showing initiative and independence in delivering the assigned duties.
- Possess the equivalent of the BWF Level 2 and/or an international badminton coaching qualification recognised by BWF.
- Fulfil requirements to obtain National Registry of Coaches (NROC) membership and Ministry of Education (MOE) registration (for foreigners, to obtain NROC within 3 months).
- Displays good understanding of sports science as applied to elite youth sports based on long-term athlete development principles.
- Keen understanding of the quality of the Daily Training Environment needed for the development of student-athletes.
- Competent in values inculcation and character development for student-athletes.
- Good planning, administrative and organisational skills, with progressive knowledge, skills and attitude towards the use of data analytics in the training. Fulfil requirements to obtain National Registry of Coaches (NROC) membership and Ministry of Education (MOE) registration (for foreigners, to obtain NROC within 3 months).At least 10 years of experience in competitive coaching with elite and developmental youth athletes. Install the program.
- Able to communicate well in English with student-athletes, parents and other stakeholders.
- Experience working within a school environment would be an advantage.
Other Duties:
- As and when assigned by the Junior Performance Director and/or SBA CEO/TD or Sports School Principal / Assistant Director, Sports